Published by billmurray July 2nd, 2009
in General.
General Manager Tuan Ingram of the Hampton Inn in Houma LA and one of his team members has created an excellent employee newsletter. It shows how you can create an interesting and compelling communications piece that your team will see as a sense of pride, recognition and inclusion.
Hats off to Tuan and Houma team members Scyrus and Tenerra for their hard work.
The hotel’s June service scores were the highest in the past twelve months. They are well on their way to becoming a Circle of Excellence hotel again.
Here is a copy of the newsletter: hampton-who-june-july-2009
Published by billmurray June 24th, 2009
in Internet Marketing.
Oyster.com is the newest hotel review site.
It’s differentiation will be that the reviews are much longer, written by their staff, with hundreds of photographs.
They will launch with 450 reviews.
Here is an article from Travel Weekly.
Published by billmurray June 22nd, 2009
in Internet Marketing.
Hotel Interactive published this article outlining twelve reasons why new hotels should be involved with as many aspects of social media as possible.
The article: reasons-to-use-social-media
Published by billmurray June 21st, 2009
in General.
Hotels all over the company are piling on fees, much to the frustration of guests.
Here is an article from the WSJ Online.
Remember to use this in your value selling proposition.
Published by billmurray June 20th, 2009
in Economy.
REVPAR in the June 7-13th time period was still down nearly 19% over a year ago according to Smith Travel.
Here is the information from that week.
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