Did you see the George Clooney Movie, Up in the Air?
If you haven’t, do so right away. If nothing else but to watch how the movie uses Ryan Bingham’s loyalty to the Hilton HHonors program.
Was HHonors the perfect Frequent Traveler Program for Bingham? Should he have been Priority Club? Marriott? Starwood?
Barbara DeLollis wrote about this in a recent USA TODAY Hotel Check In blog post.
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Will our guests miss the old process of checking in?
The rental car companies no longer make their customers check in. I can check out my own stuff at Home Depot. You can bypass the ticket counter at the Airport.
Soon, guests will bypass check in completely and have their key access codes downloaded to the mobile devices. Then the device will open the guest room door.
Here is an article about this coming technology from Barbara DeLollis.
What problems do you see with this advance in technology?
Great article in the Washington Post about what America needs to do regarding the current cyber war threat…
Here is my next book to read…
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