Samuel Dangerfield III and his team in Madison, GA have found a uniquie way to connect with their guests. They leave a Hampton Inn logoed glass mug filled with candy on the lap desk of their VIP’s and Diamond Hhonors members with a note card that reads, “You’ve Been Mugged by the Hampton Inn Madison”. [...]
Archive for May, 2007
Hampton Inn Madison, GA Rolls Out “You’ve Been Mugged”
Published by May 31st, 2007 in General. 2 CommentsRenewed enthusiasm for travel among consumers and no major obstacles on the horizon mean the U.S. travel industry will enjoy a good summer travel season in 2007, with leisure travel increasing 1.4% over last summer, according to the latest forecast from the Travel Industry Association (TIA).
Americans will take nearly 330 million person-trips in June, July [...]
The 2008 RFP (Request for Proposal) season has begun! Throughout the remainder of the year there will be numerous communications on timelines for the RFP season to help ensure that your hotel does not miss any revenue opportunities for 2008. Below is information on how to be proactive in bidding for preferred status with Hilton [...]
Encourage Guests to Report Problems Onsite
Have you ever wondered why some guests don’t report their problems when you have a chance
to resolve them?
One common reason guests may not report problems onsite is they don’t think anyone will care or even worse if reported nothing will be done. How can you make sure your [...]
Hampton is excited to announce we have formalized a relationship with CARP (the Canadian equivalent of AARP). As a result of our new relationship, the Marketing Management team in conjunction with HPS and the Sales team has developed two new standards that address both the AARP and the CARP program details. These new standards are [...]
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