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Archive for February, 2009

Celebrate your Front Desk Team in March

March is for the Front Desk TEAM or FIRST IMPRESSION EXPERTS!!  Share your best desk stories and thank your desk team for making lasting positive impressions on your guests!!

Dayton’s Button/Pin Program

Here is the information about our button / pin program.- From Melody Gibby….
Our employees did the Stay Real training. So that the training was and
continuous to be implemented daily here at our hotel we wanted to find ways
to get our staff involved with the program and for them to see how the
program effected them. To [...]

COBRA Changes

When President Obama signed the stimulus bill into effect, it included an important change. COBRA premiums for involuntarily terminated employees are required to be subsidized 65% by the employer for up to nine months after the termination.
The employer can take a tax credit or direct reimbursement of the subsidy. A [...]

Get To Know Me- Dawn Stevenson- Service Champion- Holiday Inn Columbus, MS

Get To Know Me- Dawn Stevenson:
Name: Dawn Stevenson
 
Hotel: Holiday Inn Columbus MS.
 
How many years-months in hospitality-service industry: 1 year and 4 months
 
Birthday: Sept.06, 1983
 
Favorite Place in the WORLD: Germany
 
What makes you tick? : (What do you love- what do you despise)
I am an easy person to get along with. I like just about anything. [...]

Your Online Scorecard is your E-curb appeal

Did you realize that 92% of our guests research online before booking a reservation w/ their chosen hotel. Now is the time more than ever to focus on your online presence. Contact your director to discuss more.