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Archive for December, 2009
Forming, Storming, Norming and Performing
Published by December 31st, 2009 in HR / Training. 1 CommentHampton Hotels: 2010 SALT Thresholds Announced
Published by December 30th, 2009 in General. 0 CommentsAre your hotel teams ready to unleash their hamptonality in 2010 to exceed guest’s expectations? Get familiar with the SALT thresholds that become effective January 1 for all Hampton hotels. Set the bar high, and then work to deliver the kind of service that generates guaranteed devotion from your guests! You will find the Outstanding [...]
Hampton Hotels: Are You Using Fact Sheets and eBrochures?
Published by December 30th, 2009 in Hampton and Sales and Marketing. 0 CommentsFact sheets are a great tool for sales calls, site visits and mail outs.
eBrochures are custom brochures you can teach your group leaders to make themselves, customizing the information for their stay.
Find out more on OnQ Insider in this news article.
Hampton hotels: January Webinar Schedule Released
Published by December 29th, 2009 in General. 0 CommentsThe New Year is a great time to jumpstart your sales efforts by attending one of the webinars scheduled for January. You can learn about the 2010 Sales Revolution, how to boost your reservation conversion rate and more through these free educational sessions. For the full slate of January webinars, visit connectwithhampton.com. Due to recent [...]
Do You Have A Circle of Competence?
Published by December 29th, 2009 in Sales and Marketing. 0 CommentsHere is a great use for your lunch hour. Build your own Circle of Competence!
Make sure that you have a circle of professional friends who can help build your skills in various areas. Perhaps a lawyer. Maybe an accountant. A realtor. A travel agent.
If you are a General Manager, it can become a confidence building [...]

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